About Us

Since 1993, Phoenix Language Services has partnered with its clients in providing comprehensive language access services for their limited-English proficient and deaf and hard of hearing clients and patient populations.

Phoenix Language Services Interpreter

Who We Are

Phoenix Language Services, Inc. has been the primary provider of language access services for many institutions and businesses throughout the greater Philadelphia area for decades. Our services include system-wide language access program development, and professionally trained on-site interpreters (spoken and American Sign Language), as well as remote interpreting services (telephonic, video remote interpreting, and telehealth interpreting), translation and localization. All of our interpreters are trained and vetted, and we provide ongoing training for our medical interpreters utilizing current National Standards of Practice as defined by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA). Our training programs include continuing education for medical interpreters, cultural competence, Spanish for healthcare professionals, and other related programs.

Onsite Interpreters

Remote Interpreters

Languages

Years Experience

Why Choose Us

Our decades of experience sets the foundation that allows us to customize, optimize, and provide cost effective language access services. We strive to advance the development of professional interpreting services by implementing and surpassing the National Standards of Practice by providing vetted and professionally trained interpreters.

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Mission

Phoenix Language Services strives to assure that limited-English proficient, deaf, and hard of hearing individuals have full and equal access to quality health care, legal, social, and public health services by providing comprehensive communication and language access services that are culturally and linguistically appropriate.

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Vision

Phoenix Language Services, Inc. strives to provide comprehensive solutions to tackle the challenges that organizations face when providing services to limited-English proficient, deaf, and hard of hearing populations, by optimizing linguistic and cultural interactions and communication to ensure compliance, safety, and better outcomes.

Business Ethics

It is the policy of Phoenix Language Services, Inc. to conduct business in accordance with the highest ethical standards. We are committed to being a company whose conduct is characterized by our core values: quality, transparency, and integrity.

William R. Martin

Founder

William R. Martin was born and raised in Philadelphia as the son of Cuban parents. In college, he pursued a degree in philosophy, but it was his many travels around the world that ultimately made clear his philosophy in life.

As a fluent speaker of Spanish, Bill discovered his passion for languages as he helped his limited-English proficient mother navigate living in a country surrounded by a language she did not understand. His years spent in South America gave him great insight into the linguistic and cultural diversity of Spanish, his second language, as well as the Latin culture.

Bill began working as a medical interpreter in the early 90s when he founded Phoenix Language Services. His dedication and perseverance allowed him to achieve his life’s mission to provide the finest in linguistic services and medical interpreter training. As a result, Phoenix has maintained a leading position in raising the quality level of language access services. His standards of practice were transparent and consistent, and he set the bar high to ensure that the Phoenix staff and interpreters would always deliver an unparalleled experience.

Bill passed away in May of 2020, but his vision remains. In Phoenix, he has left a legacy of principles, values, and continued enthusiasm for learning, and most importantly, being the best at what we do. His passion continues to touch the lives of many by ensuring that voices are heard in multiple languages. For that, we get the best reward…the sincere and heartfelt “thank you” we repeatedly hear from our limited-English proficient clientele.

Languages

In addition to an extensive list of languages, our professional interpreters also speak English. This allows us to interpret to and from English in order to overcome linguistic barriers in communication. Here is a sample of the languages for which we provide interpreter services:

ONSITE

Albanian
Amharic
Arabic
Arabic (Egyptian)
Armenian
Bengali
Berber
Burmese
Cambodian
Cantonese
Farsi
French
German
Greek
Gujarati
Haitian Creole
Hebrew
Hindi
Indonesian
Italian
Japanese
Karen
Kinyarwanda
Kirundi
Korean
Laotian
Lingala
Malayalam
Mandarin
Nepali
Pashto
Polish
Portuguese
Punjabi
Romanian
Russian
Spanish
Swahili
Thai
Tigrinya
Turkish
Urdu
Ukrainian
Vietnamese
Wolof

REMOTE ON DEMAND

Achi (Rabinal, Calbulco)
Aderi
African Creole (Krahn)
Afrikaans
Aguateco
Akateko
Algerian
Anuak
Arabic (Chadian)
Arakanese
Aramaic
Armenian
Asante
Assamese
Azeri (Cyrillic)
Azeri (Latin)
Azeri (Turkish)
Bahasa (Malaysian)
Bajuni
Balochi
Bamanankan
Bambara
Bashkir
Basque (Euskera)
Bassa
Belarusian
Berber
Breton
Buryat
Carolinean
Catalan
Chamorro
Chin (Lai)
Chinese (Fukienese)
Chinese (Hokkien)
Chinese (Xiang)
Chinn
Chuukese
Corsican
Cotocoli (Tem)
Danish
Diola
Divehi
Dutch
Dyula
Edo
Estonian
Ethiopian
Ewe
Fante
Finnish
Flemish
Frisian
Fujian
Fulani
Fuzhou
Galician
Garre
Georgian
Arabic (Ghulfan)
Greenlandic
Guarani
Guere
Guinea-Bissau Creole
Hainanese
Hakha Chin
Hakka Chinese
Hassaniya
Hausa
Hebrew
Igbo
Ilocano
Ilonggo
Inuktitut
Irish
Isixhosa
Isizulu
Jakaltek
Jarai
Jawanese
Jiangsu
Jordanian
Kachin
Kannada
Kaqchikel
Karen Pow
Kazakh
K’iche
Kikongo
Kikuyu
Kinkani
Kirghiz
Kissi
Kituba
Kosraean
Kotokoli
Kpelle
Krahn
Krio
Kunama
Kurdish (Bahdini)
Kurdish (Kurman)
Kurdish (Sorani)
Kyrgyz
Latvian
Lebanese (Arabic)
Leta
Loma (Liberian)
Lower Sorbian
Luxembourgish
Madi
Malay
Malayalam
Maldivian
Malinke
Maltese
Mam
Mandinka
Maori
Mapudungun
Chinn (Mara)
Marathi (Indian)
Marshallese
Masalit
Mbay
Mende
Micronesian Pohnpheian
Mina
Mirpuri
Mixteco Alto
Chinn (Mizo)
Mohawk
Mon
Montenegrin
Mushunguli
Navajo
Ningbo
Norwegian
Nuer
Occitan
Oriya
Oromifa
Palau
Pampango
Pangasinan
Papamiento
Patois (Jamaican)
Pidgin
Pohnpheian
Pokomchi
Portuguese Creole
Pulaar
Q’anjob’al
Qeqchi
Quechua
Quiche
Rahkine
Sami (Inari)
Sami (Lule)
Sami (Northern)
Sango
Sanskrit
Saraiki
Scottish Gaelic
Sethang
Setswana
Shona
Sichuan
Sicilian
Sinhalese
Slovenian
Smi (Skolt)
Smi (Southern)
Soninke
Sotho
Swedish
Syriac
Tachew
Tahitian
Taiwanese
Tamazight
Tatar
Tedim Chin
Tigre
Toisanese
Tosk
Trukese
Tshiluba
Twi
Ugyhur
Upper Sorbian
Uzbek
Visayan
Walloon
Yakut
Yapese
Yi
Yiddish
Yupik
Zomi
Zotung Chinn
Zulu
Zyphe Chinn (Zophei Chinn)

REMOTE PRESCHEDULE

Achi (Rabinal, Calbulco)
Aderi
African Creole (Krahn)
Afrikaans
Aguateco
Akateko
Algerian
Anuak
Arabic (Chadian)
Arakanese
Aramaic
Armenian
Asante
Assamese
Azeri (Cyrillic)
Azeri (Latin)
Azeri (Turkish)
Bahasa (Malaysian)
Bajuni
Balochi
Bamanankan
Bambara
Bashkir
Basque (Euskera)
Bassa
Belarusian
Berber
Breton
Buryat
Carolinean
Catalan
Chamorro
Edo
Estonian
Ethiopian
Ewe
Fante
Finnish
Flemish
Frisian
Fujian
Fulani
Fuzhou
Galician
Garre
Georgian
Arabic (Ghulfan)
Greenlandic
Guarani
Guere
Guinea-Bissau Creole
Hainanese
Hakha Chin
Hakka Chinese
Hassaniya
Hausa
Hebrew
Igbo
Ilocano
Ilonggo
Inuktitut
Irish
Isixhosa
Isizulu
Kinkani
Kirghiz
Kissi
Kituba
Kosraean
Kotokoli
Kpelle
Krahn
Krio
Kunama
Kurdish (Bahdini)
Kurdish (Kurman)
Kurdish (Sorani)
Kyrgyz
Latvian
Lebanese (Arabic)
Leta
Loma (Liberian)
Lower Sorbian
Luxembourgish
Madi
Malay
Malayalam
Maldivian
Malinke
Maltese
Mam
Mandinka
Maori
Mapudungun
Chinn (Mara)
Marathi (Indian)
Navajo
Ningbo
Norwegian
Nuer
Occitan
Oriya
Oromifa
Palau
Pampango
Pangasinan
Papamiento
Patois (Jamaican)
Pidgin
Pohnpheian
Pokomchi
Portuguese Creole
Pulaar
Q’anjob’al
Qeqchi
Quechua
Quiche
Rahkine
Sami (Inari)
Sami (Lule)
Sami (Northern)
Sango
Sanskrit
Saraiki
Scottish Gaelic
Sethang
Setswana
Shona
Tamazight
Tatar
Tedim Chin
Tigre
Toisanese
Tosk
Trukese
Tshiluba
Twi
Ugyhur
Upper Sorbian
Uzbek
Visayan
Walloon
Yakut
Yapese
Yi
Yiddish
Yupik
Zomi
Zotung Chinn
Zulu
Zyphe Chinn (Zophei Chinn)