Phoenix Language Services, Inc. has been providing professionally trained interpreters in the healthcare, legal, educational, social, and business professional settings in the Greater Philadelphia area since 1993. We also provide ongoing Professional Medical Interpreter training programs, meeting and exceeding the current national best practice standards as defined by the National Council of Interpreters in Health Care (NCIHC).
Achieving Effective Communication Through Phoenix’s Interpreter Services
Our onsite interpreter services provide comprehensive and successful communication. We offer our services for all inpatient and outpatient clinical settings, medical exams, business meetings, conferences, conventions, courtroom settings, depositions, trials, and more.
Interpreters help to mitigate risks that can lead to misdiagnosis and malpractice, ensure a complete understanding during legal proceedings, assist with any cultural nuances to provide clarity when required, and should be used as a conduit to a successful experience.
Onsite interpreters conduct assignments in person, face-to-face. Phoenix interpreters have been vetted and trained in the fields to which they are deployed. Their knowledge and experience allow them to accurately interpret information from English into the requested language and vice versa.
Remote over-the-phone interpreting (OPI), offered in over 250 languages is a service that connects interpreters via telephone to individuals who wish to speak to each other but do not share a common language. OPI is a good, affordable alternative when onsite interpreters services are not required.
Video remote interpreting (VRI) is a service that uses devices such as web cameras, videophones, computers, or tablets to provide spoken language or sign language interpreting services.
Examples Of Settings Where Onsite Or Remote Interpreter Services Are Essential
Medical Or Health Care Interpreting
Simultaneous and consecutive medical interpreting is available for a variety of clinical and non-clinical settings, including elder care, office visits, procedures, all inpatient and outpatient services, home care, research settings, IMEs, and patient education.
Business And Conference Interpreting
Simultaneous and consecutive interpreting is available for settings such as international conferences, consultations, meeting, seminars, webinars, and trade negotiations.
Simultaneous and consecutive interpreting is available for classroom settings, conferences, consultations, and parent-teacher or IEP meetings.
Certified and non-certified legal interpreting is available for court proceedings, arbitration, depositions, IMEs, client meetings, and consultations.
Social Services & Government
Simultaneous and consecutive medical interpreting available for an array of services, such as: inpatient, office visits, mental health settings, therapy sessions, home visits, assessments, and meetings.
Phoenix Interpreter Management System (IMS)®
IMS™ is a cloud-based software (no hardware installation required), that allows clients to manage agency or system-wide language access services, real-time communication with in-house and vendor interpreters, and reporting capabilities. IMS™ is hosted on HIPAA-compliant, encrypted servers, is customizable, and has integration capability with electronic health records (EHR) software and virtually any other platform. IMS™ can respond to the needs of your agency or organization to manage language access services, and maintain real-time communication with interpreters and providers.
Core Medical Interpreter Training® Program
The Core Medical Interpreter Training® program (CMIT® ), in affiliation with The National Institute for Coordinated Health Care (NICHC), is offered in classroom and online learning environments. Currently, we are observing the recommended COVID-19 guidelines, and CMIT® is offered 100% online.
The CMIT® program provides students with intensive training to prepare them for a healthcare interpreting career and national certification.
In addition to an extensive list of languages, our professional interpreters also speak English. This allows us to interpret to and from English in order to overcome linguistic barriers in communication. Here is a sample of the languages for which we provide interpreter services:
American Sign Language (ASL)
Achi (Rabinal, Calbulco)*
American Sign Language (ASL)
Belize Creole English*
Cape Verde Creole
Central Kmher (Cambodian)
Chin (Zo, Zomi)*
Dari (Afghan Persian, Afghan Farsi)*
Sri Lankan (Tamil)
Sudanese Arabic Creole
Zyphe Chinn (Zophei Chinn)*